| Q |
Please explain points and flex credit and where I can use them. |
| A |
Points and flex credit are valued at $1 each. Both points and flex credit can be used in any of the dining services operations. Only flex credit can be used in the vending machines. |
| Q |
I'm living off-campus, how do I add a meal plan or change my existing meal plan? |
| A |
You can add or change your meal plan when you receive your tuition bill. If you are adding a meal plan, simply write in your plan choice and pay the difference on your bill. If you are changing a meal plan, cross off the existing plan, write in the plan you want, and adjust your bill by the difference. You can also add or change your meal plan within the first five business days when you start school by coming into our Business Office located in Blake A, Room 108 between the hours of 8:00am and 5:00pm. |
| Q |
How do I add money to my meal plan? |
| A |
Additional points or flex credit can be added to your meal plan at any time during the semester in increments of $25.00 or more using the Online Card Office, at the CAS Business Office located in Blake A, Room 108 or the SUNY Geneseo Federal Credit Union located in MacVittie College Union, Room 111. |
| Q |
What if I have special dietary requirements? |
| A |
Anyone who has a medical or dietary restriction(s) or requirement(s) is encouraged to talk with any one of our Dining Center Managers to discuss special meal planning. We also have staff available for consultation, nutritional information and to assist in making recommendations. |
| Q |
Who can purchase a Campus Cash account? |
| A |
Any on or off-campus student may purchase a Campus Cash account by coming into the CAS Business Office in Blake A, Room 108 and completing the account request form. The Campus Cash account is a refundable and taxable account that provides purchasing at any on-campus dining facility and at participating merchant locations off-campus (information sheet and Request Forms are available on-line and in the CAS Business Office). The Campus Cash account is not a meal plan. All students residing on-campus are required to purchase a meal plan. The Campus Cash account is the only account that can transfer to the next semester because it is not tax exempt. |
| Q |
What if I have special circumstances that I feel justify a reduction in my meal plan? |
| A |
Meal plan reductions are only made for students who meet certain criteria that can be supported by written documentation and verified. Students must complete a Meal Modification Request form (with supporting documentation attached) and meet with the Meal Modification Committee for consideration. The student is notified in writing of the Committee decision. Meal Modification Request forms can be obtained in the CAS Business Office located in Blake A, Room 108. |
| Q |
What if I have too much money at the end of the semester? |
| A |
Daily Average balance sheets are located both on-line and at all cash registers in our dining faciliites. It is your responsibility to manage your account by regularly checking your balance. If you are not using your already paid for meal plan within budget, talk with a dining center manager or our Dining Services office (Blake A, Room 203), there may be ways we can help. |
